Risk Disclosure

General warning

This notice does not describe every risk associated with trading CFDs. It is intended to explain, in general terms, the nature and main risks of the products we offer so that you can make informed decisions.

CFDs are not suitable for all investors. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Past performance is not a reliable indicator of future results.

Leverage and margin

Leverage allows you to open a position worth many times your deposit. A small price movement against you can lead to a large loss relative to the margin you have deposited, and you may lose your entire deposit.

For example, with leverage of 1:30, a 1% adverse move in the underlying market results in a loss of approximately 30% of the margin used for that position.

• You may be required to deposit additional funds at short notice to keep positions open.
• If your margin level reaches the stop-out level, positions may be closed automatically at a loss.
• Maximum leverage depends on your jurisdiction, client category and the instrument traded.

Market volatility

Prices of financial instruments can change rapidly and unpredictably, particularly around economic data releases, central-bank decisions, company earnings and political events. Periods of high volatility can lead to sudden and substantial losses.

Markets may also gap: the price may move from one level to another without trading at the prices in between, for example over a weekend or after a major announcement.

Nature of CFDs

A CFD is an agreement to exchange the difference in the value of an underlying asset between the time the contract is opened and the time it is closed. You do not own the underlying asset and have no rights to it, such as voting rights attached to shares.

CFDs are traded over the counter (OTC) with the Company as counterparty [or as agent], and not on a regulated exchange. You can only close a position with us, and you are exposed to the risk that the Company is unable to meet its obligations.

Complate Capital Trade is not authorised or regulated by a government financial regulator. It is listed with the Asset Assurance and Insurance Fund (AAIF), a private certification organisation. AAIF is not a government regulator, and its certification does not provide the investor protections of a regulated firm (such as a statutory compensation scheme or ombudsman).

Because the Company is not a regulated firm, your funds are not covered by a statutory compensation scheme if the Company is unable to meet its obligations.

Cryptocurrency CFDs

Cryptocurrency markets are highly volatile and largely unregulated. Prices can rise or fall by large amounts within minutes, and liquidity can disappear suddenly.

• Crypto CFDs are traded seven days a week, including when other markets are closed, so positions may move significantly while you are not monitoring them.
• Spreads on crypto CFDs may widen substantially during volatile periods.
• Events such as exchange failures, forks, regulatory action or security breaches can have a large impact on prices.
• Some regulators prohibit the sale of crypto derivatives to retail clients; availability depends on your jurisdiction.

Slippage and gapping

Slippage is the difference between the price you request and the price at which your order is executed. It usually occurs during high volatility or low liquidity, and when orders are large relative to the market.

Stop-loss and pending orders are executed at the next available price once triggered, which may be significantly worse than the price you set. A stop-loss order therefore does not guarantee a limit on your loss, although retail clients benefit from negative balance protection.

Costs and charges

Every trade incurs costs, such as spreads, commissions and overnight swaps, which reduce any profit or increase any loss. Holding positions over long periods can result in significant swap charges. Please review our published costs before trading.

Technology and platform risks

Trading over the internet involves risks including hardware, software or connection failures on your side or ours, delays in data transmission, and unauthorised access to your account.

• You may be unable to place, modify or close orders during a system outage.
• Prices displayed on the platform may differ from market prices due to delays.
• Automated trading systems and Expert Advisors may behave unexpectedly and are used at your own risk.
• You are responsible for the security of your devices and login credentials.

Other risks

Currency risk

If you trade instruments denominated in a currency other than your account currency, exchange-rate movements will affect your profit or loss.

Liquidity risk

Some instruments may become difficult to trade in certain market conditions, which may prevent you from opening or closing positions at the price you want.

Regulatory and tax risk

Changes in laws or regulations may affect your positions. Tax treatment depends on your individual circumstances and may change. You should seek independent tax advice where necessary.

No investment advice

We provide execution-only services. Any information, analysis or educational material we provide is general and is not a personal recommendation. If you are in any doubt, you should seek independent financial advice before trading.